AI Promise Auditor
Catches the gap between what an AI agent committed to and what the company actually delivered, on roughly 11.4% of automated conversations.
Promised
Delivered
Promise gap
Customer Value Intelligence
Follow the value through every conversation.
RepQ brings every interaction, human or AI, into one flowing view of each customer relationship, so your CX team can act on risk and opportunity weeks earlier.
Ravit Cohen
Trust damage detected
3 weeks before renewal
Maya Levin
Renewal intent
high intent across channels
Daniel Okafor
Upsell found, +$540
intent in a support chat
Reads from the stack you already run
Voicenter
CommBox
GlassixFreshworksFrontAspireMost of the signal never reaches a person.
The evidence of churn, leakage, and intent is already in your conversations. It just never gets connected across the systems that hold it.
1.2%
of customer interactions actually get reviewed by a person today.
68%
of value signals stay trapped inside the single system that captured them.
2.1×
more likely to churn after one unresolved billing-trust issue goes unseen.
One flowing view, not one screen at a time.
Every call, chat, email, and AI-agent transcript becomes one continuous relationship. Value Detectors read the flow as it moves and mark the moments value is won or lost.
- One identity across every channel and speaker.
- Risk and opportunity scored as it happens.
- No rip-and-replace of the tools you already run.
Ravit Cohenrelationship flow, 90 days
GainedAt riskLost
Value Detectors
Specialists that read the relationship so your team does not have to.
These six are examples of what a detector can watch for. You are not limited to them.
Churn Risk
Trajectory dropping quietly, with no ticket loud enough to notice.
Trust Damage
A broken commitment on one call, cited as resentment on the next.
Revenue Leakage
Entitlements, credits, and discounts that drift past their terms.
Upsell Signal
Expansion intent expressed in support, then never routed to sales.
Journey Break
A handoff between teams or channels where the thread is dropped.
Build detectors for your own patterns.
Describe a pattern in plain language and RepQ turns it into a Value Detector that watches every relationship for it, tuned to the risks and opportunities specific to your business.
Downgrade after a price changeSilent renewal at riskRepeat contact within 48 hours
Today's signalsTuesday, 6:00 AM
- -$1.4kRavit Cohen moved to high churn risk after a third billing callTrust damage, refund still unresolved
- +$540Daniel Okafor asked to move up to the gigabit planUpsell signal, not routed to sales
- ReviewAI agent promised a bill credit it cannot applyPromise gap, 38 customers affected
A morning brief for your customer base.
Every morning RepQ summarizes what changed across the base and ranks it by what it costs you. It lands where your team already works, and any line can be explored in plain language.
SlackEmailCRMSMS
Find what your stack is hiding in 30 days.
The Blind Spot Audit reads your real interactions and shows the value at risk today. No rip-and-replace, no new platform for your team to learn.